Effective Date: 2025.1.1

Last Updated: 2025.3.13

1. Introduction

Welcome to the official website of SHENZHEN SINBAO BICYCLE CO., LTD (hereinafter referred to as “we” or “the Company”). We highly value your privacy and the protection of your personal information. This Privacy Policy aims to inform you about how we collect, use, store, and protect your personal information, as well as the rights you have regarding your personal information.

Please read and understand this Privacy Policy carefully before using our website, products, or services. If you do not agree with any part of this Privacy Policy, you should immediately stop using our website and services. By continuing to use our website and services, you agree to our handling of your personal information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Such as name, email address, phone number, mailing address, etc.

• Account Information: Such as username, password, account settings, etc.

• Transaction Information: Such as order details, payment information, invoice details, etc.

• Device Information: Such as IP address, browser type, operating system, device identifier, etc.

• Usage Information: Such as access time, pages visited, click records, etc.

• Location Information: Such as geographic location information obtained through IP address or GPS.

3. Use of Information

We may use the collected personal information for the following purposes:

• To provide, maintain, and improve our website, products, and services;

• To process your orders, payments, and shipments;

• To communicate with you and respond to your inquiries or requests;

• To send promotional information, newsletters, or marketing materials (you may opt out at any time);

• To conduct market research and analysis to improve our products and services;

• To comply with legal obligations and protect our legal rights.

4. Sharing and Disclosure of Information

We are committed to not selling your personal information to third parties. However, we may share or disclose your personal information under the following circumstances:

• Service Providers: We may share information with third-party service providers to enable them to provide services to us, such as payment processing, logistics, data analysis, etc.

• Legal Requirements: We may disclose your information if we believe it is necessary to comply with laws, respond to government requests, or protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or asset transfer, your personal information may be transferred to the new owner.

5. Storage and Security of Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Your personal information will be stored on secure servers and retained only as necessary.

Although we have implemented reasonable security measures, internet transmission and electronic storage are not completely secure, and we cannot guarantee absolute security of information.

6. Your Rights

Under applicable laws, you may have the following rights:

• Right to Access: You have the right to access the personal information we hold about you.

• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.

• Right to Erasure: You have the right to request deletion of your personal information, although we may need to retain certain information to fulfill legal obligations.

• Right to Restrict Processing: You have the right to request restriction of our processing of your personal information.

• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

• Right to Object: You have the right to object to our processing of your personal information, especially for direct marketing purposes.

If you wish to exercise any of the above rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to collect information to enhance your user experience. You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect the functionality of the website.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy policies or content of these websites. We recommend that you read their privacy policies carefully when visiting these sites.

9. Children’s Privacy

Our website and services are not intended for minors under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian of a minor and discover that we have collected their information, please contact us, and we will promptly delete the information.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will take effect upon posting the updated Privacy Policy on our website. We recommend that you review this Privacy Policy periodically to understand how we are protecting your personal information.

11. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you wish to exercise your rights, please contact us using the following information:

Company Name: SHENZHEN SINBAO BICYCLE CO., LTD
Address: Building No.19,Liantang Industry Park C Shangcun Gongming Street Guangming new District , Shenzhen City
Email: jenny@sinbaobike.com

Thank you for trusting SHENZHEN SINBAO BICYCLE CO., LTD. We will make every effort to protect your privacy and personal information.

Note: This Privacy Policy is a template and should be adjusted according to the actual circumstances of the company and applicable laws and regulations. It is recommended to consult a legal advisor before publishing to ensure compliance.